Privacy Policy

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: We collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about our services, participate in activities on our platforms, or otherwise contact us. This information may include your name, email address, phone number, and postal address.
• Usage Data: We automatically collect certain information when you visit, use, or navigate our platforms. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our services.
• Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to better understand your preferences and behavior. For more information on our cookie policy, please see our Cookie Policy section below.
• Location Data: When you use our parking services, we collect precise location information to provide accurate parking availability and directions. We only collect this information with your explicit consent.
• Payment Information: For users who make purchases through our platform, we collect payment details necessary to process transactions. This information is stored by our payment processors in accordance with industry standards.

How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing, operating, and maintaining our services
• Improving, personalizing, and expanding our services
• Understanding and analyzing how you use our services
• Developing new products, services, features, and functionality
• Communicating with you, including for customer service, updates, and marketing purposes
• Processing your payments and preventing fraud
• Finding and preventing security incidents, protecting against malicious, deceptive, or illegal activity
• For compliance purposes, including enforcing our Terms of Service

Legal Basis for Processing

We only process your personal information when we have a valid legal basis to do so. The legal bases we rely on include:

• Consent: We may process your data when you have given us specific consent to use it for a particular purpose.
• Performance of a Contract: When processing your information is necessary for the performance of a contract we have with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests are not overridden by your rights.
• Legal Obligations: We may process your data to comply with a legal obligation.

Disclosure of Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with service providers who perform services on our behalf, such as data analytics, email delivery, hosting services, and payment processing.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information where required by law or when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding.
• With Your Consent: We may share your information with third parties when you have given us consent to do so.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct inaccurate or incomplete information about you.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your data to another controller in certain circumstances.
• Right to Object: You have the right to object to our processing of your personal data in certain circumstances.
• Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookie Policy

Cookies are small pieces of text sent by your web browser by a website you visit. We use cookies to enhance your experience on our site and to better understand how you use our services. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +49 30 5566 2190
• By mail: Alexanderplatz 7, 10178 Berlin, Germany